Delivery rules

Successful commerce on Algoosh relies on reliable real-world logistics and adherence to the protocol’s secure signaling system.

Real-World Fulfillment

Once an order is confirmed, you are responsible for the physical fulfillment and delivery of goods to the buyer.

• Standard Logistics: Process and ship items according to your established standards. Use secure packaging and reputable carriers.
• Local Delivery and Pickup: For in-person fulfillment, use the contact information in the encrypted payload to coordinate with the buyer safely.
• Service-Based Orders: For items not requiring shipment, the protocol lifecycle—including the 45-day window and completion signals—remains the same.

Handling Sensitive Data

Algoosh’s “privacy-first” architecture ensures that sensitive buyer data is protected.

Seller Responsibility

You use your shop’s credentials to decrypt the buyer’s delivery information. Because Algoosh never sees this data in plaintext, you are solely responsible for its secure handling.

• Confidentiality: Use the information only for order fulfillment.
• Data Retention: Do not store sensitive buyer data longer than necessary for the transaction.

Maintaining Evidence of Fulfillment

In a decentralized environment, maintaining robust records is your best protection.

• Tracking Info: While not strictly required on-chain, we strongly recommend sharing tracking numbers with buyers through direct communication. This builds trust and reduces disputes.
• Proof of Shipment: Always keep copies of:
  • Shipping receipts
  • Carrier tracking logs
  • Communication history regarding the delivery
• Importance for Arbitration: This evidence is vital if an order is escalated. It allows you to prove fulfillment to the arbitrator, ensuring a fair escrow outcome.

Tip

Sellers who provide tracking information and communicate proactively have significantly lower rates of refund requests and disputes.