Trust & Safety

Algoosh is built on the pillars of privacy, security, and decentralization. By leveraging the Algorand blockchain and client-side encryption, the protocol provides a robust environment for physical commerce without requiring a central authority to hold user funds.

Privacy by Default

Privacy is a core feature of the Algoosh protocol. Unlike traditional commerce platforms, Algoosh ensures sensitive order data is never exposed to the protocol or unauthorized third parties.

• Client-Side Encryption: Delivery addresses and contact details are encrypted on the buyer’s device before being transmitted.
• On-Chain Security: Encrypted data is stored in Algorand “application boxes,” accessible only by the buyer and the seller.
• Zero Knowledge: Algoosh never has access to plaintext order data. We do not track where items are shipped or who is buying them.

Non-Custodial Escrow

Algoosh never takes custody of user funds. Instead, it uses smart contracts to manage the flow of value autonomously.

• Direct Flow: Funds move from the buyer’s wallet directly into an escrow smart contract.
• Rule-Based Release: The smart contract only releases funds based on explicit user signals or predefined time windows.
• No Platform Control: Algoosh does not “hold” or “move” your money. The protocol is a rules engine that enforces agreements programmatically.

Predictable Timelines

The protocol uses clear windows and signals to create certainty for both parties:

• Confirmation (5 Days): Protections against unresponsive sellers.
• Delivery (45 Days): Sufficient time for real-world shipping before refund requests are enabled.
• Grace Period (7 Days): A dedicated window for buyers to request refunds or for sellers to claim payouts if the buyer is inactive.

Professional Arbitration

In the rare event of a dispute, Algoosh provides an optional arbitration service.

Arbitration Scope

• Optional: Most orders are completed through direct cooperation.
• Evidence-Based: If escalated, Algoosh reviews proof of physical shipment and delivery.
• Non-Custodial: The arbitrator only signals the escrow contract to release funds; Algoosh never touches the assets.

Best Practices

For Buyers

• Keep it Private: Only share sensitive information through the protocol’s encrypted payload.
• Signal Early: Confirm delivery as soon as you have verified your items to release funds to the seller.
• Monitor Windows: Request any necessary refunds during the 7-day grace period (Days 45–52).

For Sellers

• Secure Packaging: Ensure physical goods are prepared safely for transit.
• Retain Proof: Always keep shipping receipts and tracking information.
• Proactive Support: Respond to buyer inquiries promptly to avoid escalations.